Privacy Policy

Our website does not currently include user accounts or online payment systems.

We may collect personal information when you choose to contact us directly by email or submit information through a contact form on our website, if such a form is available.

This may include:

• Your name
• Email address
• Phone number, if provided
• Company name
• Project details
• Files, references, or creative briefs you choose to share
• Any other information you decide to include in your message

We may also collect basic technical information through cookies or similar technologies, depending on your cookie preferences. This may include:

• Browser type
• Device information
• General location
• Pages visited
• Website usage data

We use the information you provide to:

• Respond to your inquiries
• Communicate with you about potential or ongoing design projects
• Discuss possible collaborations
• Prepare proposals, offers, or project estimates
• Manage client relationships and project communication
• Improve our website, portfolio, and services
• Maintain website security and functionality
• Comply with legal, tax, or accounting obligations

Where applicable under the General Data Protection Regulation (GDPR), we process your personal information on one or more of the following legal bases:

• Consent, where you have given us permission to process your information, such as when accepting certain cookies or submitting information through a contact form.
• Pre-contractual or contractual necessity, where processing is necessary to respond to your inquiry, prepare an offer, discuss a project, or provide our services.
• Legal obligation, where we are required to keep or process information for tax, accounting, regulatory, or legal purposes.
• Legitimate interest, where processing is necessary for the operation, security, improvement, and administration of our website and business, provided that your rights and interests do not override those interests.

When you contact us by email or through a contact form, we use your email address and any information you provide only for communication related to your inquiry, project, or possible collaboration with us.

If our website includes a contact form, the information you submit may be processed by our website hosting provider, email provider, or other trusted service providers that help us receive and manage your message.

We do not use your email address to send marketing newsletters or promotional messages unless you have specifically agreed to receive them.

Our website may use cookies and similar technologies to help the website function properly, improve browsing experience, understand general website traffic, and support basic analytics.

Cookies may be used for:

• Essential website functionality
• Remembering cookie preferences
• Understanding how visitors use our website
• Improving website performance and user experience

Non-essential cookies, such as analytics or marketing cookies, will only be used where required after your consent.

You can manage or disable cookies through your browser settings or through the cookie settings available on our website, where applicable.

For more information, please refer to our Cookie Policy, if available.

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted service providers who help us operate our website, receive and manage contact form submissions, manage email communication, provide hosting, analytics, accounting, or other business-related services.

These service providers are expected to handle your information securely and only for the purposes required to provide their services.

We may also disclose information if required by law, regulation, legal process, or to protect our rights, property, safety, clients, or business.

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online communication or electronic storage is completely secure, and we cannot guarantee absolute security.

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.

This may include keeping information for the duration of our communication, project collaboration, business relationship, or for as long as required by legal, tax, accounting, or regulatory obligations.

If you contact us through a contact form, we may retain your submitted information for as long as necessary to respond to your inquiry and manage any related communication or project discussion.

Under the General Data Protection Regulation (GDPR), you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of your personal data
• Lodge a complaint with the Hellenic Data Protection Authority

To exercise your rights, please contact us by email.

You can find more information about the Hellenic Data Protection Authority at:
https://www.dpa.gr

Our website may include links to third-party websites or platforms, such as social media pages, portfolio platforms, or external project links.

We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

Our website and services are not intended for children under the age of 16.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

We encourage visitors to review this Privacy Policy periodically to stay informed about how we handle personal information.

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:

Email: info@framecreativegroup.com
Company: FRAME CREATIVE GROUP SINGLE MEMBER P.C.
Address: Leof. Andrea Papandreou 28, Chalandri, 15232
Effective date: 8 July 2026